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Decree No. 10/2020/ND-CP issued on January 17, 2020 Regulations on business and conditions for transport business by car with the content of Regulations on vehicle tracking devices in detail in Article 12 of Decree No. 10/2020/ND-CP & Regulations on installing cameras on transport business cars, detailed in Clause 2, Article 13; Clause 2, Article 14 and Clause 5, Article 34 of Decree No. 10/2020/ND-CP and Procedures for granting, re-granting and revoking business licenses related to camera data on cars at Point d, Clause 6, Article 19 reads as follows:

Article 12. Regulations on automobile trackers

1. Commercial automobiles and shuttle buses must be equipped with automobile trackers.

2. Automobile trackers must comply with national technical regulations, be in good condition and operate continuously.

3. Automobile trackers must satisfy the following requirements:

a) Automobile trackers shall retain and transmit information on routes, driving speed and non-stop driving time to the vehicle tracking data system of the Ministry of Transport (Directorate for Roads of Vietnam);

b) Information from automobile trackers shall be used for state management of transport and operation of transport businesses and shared with the Ministry of Public Security (Traffic Police Authority) and Ministry of Finance (General Department of Taxation) for cooperation in state management of traffic order and safety; public order and security; and tax.

4. Directorate for Roads of Vietnam shall retain data on traffic violations for 03 years.

5. Transport businesses shall maintain operation of automobile trackers to provide the information prescribed in Point a Clause 3 of this Article.

6. Transport businesses and commercial car drivers shall not employ technical measures, peripherals or other measures to disrupt GPS or GSM signal or falsify data from automobile trackers. Before operating an automobile, the driver must use their driver identity card to log in to the automobile tracker and log out after the drive to record their non-stop driving time and daily driving time.

Article 13. Conditions for passenger transport business

2. Before July 01, 2021, passenger automobiles having at least 09 seats (including the driver) must be equipped with cameras to record images inside each automobile (including the driver and the car doors) while it is on the road. These images shall be provided for the police force, traffic inspectors and the licensing authority to ensure transparent supervision. Time limit for retention of these images is as follows:

a) At least for the last 24 hours for automobiles making journeys of 500 kilometers at the maximum;

b) At least for the last 72 hours for automobiles making journeys of more than 500 kilometers.

Article 14. Conditions for trucking business

2. Before July 01, 2021, tractor trucks and tractor units must be equipped with cameras to record images of the driver driving. These images shall be provided for the police force, traffic inspectors and the licensing authority to ensure transparent supervision. Time limit for retention of these images is as follows:

a) At least for the last 24 hours for automobiles making journeys of 500 kilometers at the maximum;

b) At least for the last 72 hours for automobiles making journeys of more than 500 kilometers.

Article 19. Procedures for issuance, reissuance and revocation of business license

6. A transport business will have its business license revoked for an indefinite period of time in any of the following cases:

d) Image data from car cameras are edited or falsified before, during or after transmission.

Article 34. Auto transport businesses

5. Transport businesses transporting passengers by automobiles with at least 09 seats (including driver) or transporting cargo by tractor trucks or tractor units shall equip their vehicles with cameras and comply with the following regulations:

a) Images shall be recorded and stored as prescribed in Clause 2 Article 13 and Clause 2 Article 14 of this Decree;

b) Images from cameras installed on automobiles must be transmitted between 12-20 times per hour (equivalent to 3-5 minutes per transmission) to transport businesses and competent authorities as regulated by the Ministry of Transport, and stored for at least 72 hours after the time of recording; image data must be provided promptly and accurately and shall not be modified or falsified before, during or after transmission;

c) Cameras shall be maintained to ensure continuous image recording and storage as regulated;

d) Accounts used to access servers shall be provided for the police force (Traffic Police Authority, Traffic Police Division, Road - Rail Traffic Police Division and Road Traffic Police Divisions of provinces and central-affiliated cities) and transport authorities (Ministry of Transport, Directorate for Roads of Vietnam and Departments of Transport) for state management, inspection and handling of violations as prescribed by law;

dd) Regulations on information safety for passenger’s data shall be implemented as per the law.

Circular No. 12/2020/TT-BGTVT promulgated on May 29, 2020 stipulating the organization and management of transport activities by car and road transport support services, including relevant contents: Attention related to Regulations and guidance on management and use of image data from cameras mounted on transport business cars in Article 8, Article 9, Article 10 of Circular No. 12/2020/TT-BGTVT details are as follows:

Article 8. Technical requirements and guidelines for fitting cameras to automobiles (Amendment in Circular 02/2021/TT-BGTVT)

1. Every transport business is required to fit cameras to automobiles intended for transport business as prescribed in Clause 2 Article 13 and Clause 2 Article 14 of the Decree No. 10/2020/ND-CP. Cameras fitted to an automobile (hereinafter referred to as “auto cameras”) shall comply with the following technical requirements:

a) They must be labeled in accordance with regulations of law when sold on the market and subject to inspection by an agency managing and controlling quality of products and goods;

b) They must be capable of recording and storing videos, protecting data against power outage, preventing data from being lost, deleted or changed during the storage period; transmitting image data to the server for monitoring, management and storage purposes; notifying active status and status indicating data transmission. If the transmission signal is lost, the cameras must have the ability to store and re-transmit data to the server as soon as the transmission line is reactivated;

c) The auto camera video format must be MP4 or H.264 or H.265 and contain at least the following information: auto’s license plate, location (coordinate) and time; videos must be stored on a camera’s memory card or hard drive with a minimum of 10 frames per second and a minimum resolution of 720p. Images stored on cameras must be readily visible under all lighting conditions (including at night);

2. Every transport business shall decide the location and number of cameras fitted to its automobiles to ensure that all images of drivers on an automobile, automobile’s passenger compartment and doors. Cameras must be fitted to an automobile without illegally interfering in or changing the recording. The transport business shall post the instruction manual in a noticeable place. Information to be posted includes:

a) Phone number and contact address of the camera fitting service provider;

b) Active status of the cameras;

c) Guidelines for connecting cameras with computes or with data readers.

3. Transport businesses and drivers are not allowed to use technical measures, peripheral equipment and other measures to interfere in the camera operation, jam or scramble GPS and GSM or falsify auto camera’s data.

Article 9. Regulations on provision of image data from auto cameras

1. Image data from auto cameras must be transmitted to the server of the Directorate for Roads of Vietnam within 02 minutes since data is transmitted to the transport business’s server. If the transmission line interrupts, both old and new data shall be transmitted simultaneously when the transmission line resumes.

2. Data provided is divided into 02 types, including data identifiers and image data from the auto cameras.

a) Data identifiers includes names of the transport businesses; name of the Department of Transport (that issues the transport business license); license plates; payload (number of seats or permitted weight of goods transported), type of business; full names of drivers and number of their driver’s license. This type of data must be connected to image data.

b) Image data must be continuously updated in chronological order and at least the following information about such image data must be available: number of the driver’s license, license plate, location (GPS coordinate) and time.

3. Format of information about image data:

a) Number of the driver’s license is the number written on the driver’s license of the driver;

b) The license plate shall be written immediately, regardless of capital letters and lowercase letters and not be composed of special characters. For example: 30E00555;

c) Location (Coordinate) of the automobile: Decimal Degree, WGS84 (longitude, latitude);

d) Time: Unix time, in Vietnam time zone.

4. The data transmission protocol shall be published by the Directorate for Roads of Vietnam.

5. The server of the unit transmitting data and server of the Directorate for Roads of Vietnam must be synchronized to national standard time using NTP (Network Time Protocol).

Article 10. Regulations on exploitation and use of image data from auto cameras

1. The exploitation of data from auto cameras shall comply with regulations of law on information technology and other relevant regulations of law.

2. Information and data from auto cameras shall be used to serve state management of transport and management of drivers and vehicles of transport businesses, and provided to police authorities (Traffic Police Department, Traffic Police Divisions, Railway and Road Traffic Police Divisions, Road Traffic Police Divisions of provinces and central-affiliated cities) and transport authorities (Ministry of Transport, Directorate for Roads of Vietnam and Departments of Transport) to serve state management, inspection and imposition of penalties for violations as prescribed by law and performance of other tasks to maintain traffic order and safety;

3. Online information and data on database from cameras must be protected in accordance with regulations of law on information security and other relevant regulations of law.

4. Agencies and units granted access to image data from cameras of the Directorate for Roads of Vietnam shall keep confidentiality of user names and information in accordance with regulations and exploit and use data for management within their jurisdictions.

Circular No. 02/2021/TT-BGTVT issued on February 4, 2021 amending and supplementing a number of articles of Circular No. 12/2020/TT-BGTVT dated May 29, 2020 of the Minister of Transport Download Regulations on organization and management of transport activities by car and road transport support services, including notable contents related to Regulations and guidelines on management and use of data. The image data from the Camera installed on the transport business car in Article 1 of Circular No. 02/2021/TT-BGTVT is as follows:

Article 1. Amendments and supplements to a number of articles of the Circular No. 12/2020/TT-BGTVT dated May 29, 2020 of the Minister of Transport providing for the organization and management of transport activities by vehicle cars and road transport support services

1. To amend and supplement Article 8 as follows:
“Article 8. Regulations on management of image data from cameras mounted on cars

1. The transport business unit installs cameras on transport business cars according to the provisions of Clause 2, Article 13, Clause 2, Article 14 of Decree No. 10/2020/ND-CP and ensures the requirements the following minimum:

a) The data is stored at the camera mounted on the vehicle in standard video format (MP4 or H.264 or H.265) and accompanied by the minimum information including: vehicle registration number plate (vehicle control plate), location (coordinates), time; video stored on the camera's memory card or hard drive with a minimum frame rate of 10 frames per second and a minimum resolution of 720p. The image at the camera must be clear in all lighting conditions (including at night);

b) Data from the camera is transmitted to the server of the transport business unit, the server of the Directorate for Roads of Vietnam in JPG format and must have a minimum resolution of 640x480 pixels. In case of loss of transmission signal, the data from the camera must be sent back fully and accurately according to the regulations on the server right after the transmission line is back in operation;

c) The data recorded and stored at the camera installed on the vehicle and at the server of the transport business unit must not be deleted or changed during the storage period as prescribed.

2. The transport business unit shall decide on the location and number of cameras installed on the cars of their unit to ensure that the entire image of the driver working, the passenger compartment and the doors can be observed. of the vehicle. The listed transport business unit guides the extraction of data from the camera in an easy-to-observe location for drivers to monitor, the listed information includes:

a) Phone number, contact address of the unit that installs the camera installed on the vehicle;

b) Operation status, data transmission of equipment through signal or signaling;

c) Manipulation of connecting the camera to a computer or connecting to a specialized device to read and extract data.

3. The transport business unit and the driver of the transport business must not use technical measures, peripheral equipment or other measures to interfere with the operation process, disrupt (or cause interference). ) GPS, GSM or falsifying the data of the camera installed on the car”.

Decree No. 100/2019/ND-CP issued on December 30, 2019 Regulations on sanctioning of administrative violations in the field of road and railway traffic with the content of Regulations on penalties when vehicles are not installed cruise monitoring equipment & on-board surveillance cameras detailed in Clause 5, Article 23; Clause 3 Article 24; Clause 6 & Clause 8 & Clause 10 Article 28 details as follows:

Article 23. Penalties for drivers of passenger cars, passenger cars and vehicles similar to passenger and passenger cars who violate regulations on road transport

5. A fine of between VND 1,000,000 and 2,000,000 shall be imposed for one of the following violations:

g) Operating a vehicle engaged in passenger transport business without a vehicle tracking device as prescribed, except for the violations specified at Point dd, Clause 6 of this Article;

p) Operating a passenger transport business car without a camera installed in accordance with regulations (for vehicles that require a camera to be installed) or with a camera installed but failing to record or store images on the vehicle (including the driver) during the vehicle's participation in traffic according to regulations;

Article 24. Penalties for drivers of trucks, tractors (including towed trailers or semi-trailers) and vehicles similar to cars transporting goods in violation of transport regulations Road

3. A fine of between VND 1,000,000 and 2,000,000 shall be imposed for one of the following violations:

a) Operating a vehicle engaged in cargo transport business without a vehicle tracking device as prescribed, except for the violations specified at Point c, Clause 5 of this Article;

c) Operating a car doing the business of transporting goods without a camera installed as prescribed (for vehicles with a camera installed) or with a camera installed but failing to record or store the driver's image in the vehicle. the process of driving a vehicle in traffic according to regulations.

Article 28. Sanctions for violations against regulations on road transport and road transport support services

6. A fine of from VND 5,000,000 to VND 6,000,000 shall be imposed on individuals, from 10,000,000 VND to 12,000,000 VND for organizations providing transport business or transport support services that perform one of the following actions. the following violations:

c) Failing to provide, update, transmit, store and manage information from the cruise monitoring device as prescribed; failing to provide the login name and password to access the data processing software from the tracking device of the cars under the unit to the competent state agency;

dd) Using a transport business vehicle that does not have a device to monitor the vehicle's journey (for the form of transport business, it is prescribed that the vehicle must be equipped with equipment) or attaching the device but the device does not work; failing to comply with regulations or using technical measures, peripheral equipment or other measures to falsify the data of the vehicle's tracking device;

n) Using a taxi to carry passengers without a meter (for vehicles registered to use a meter) or improperly installing a meter; there is no invoice printing device (cash receipt) connected to the meter as prescribed, or there is but it cannot be used, or the receipt is printed but does not have all the required information;

o) Using a transport business car that does not have a camera installed in accordance with regulations (for vehicles where it is required to install a camera) or has a camera installed but cannot record or store images on the vehicle, the driver in the vehicle. the process of vehicles participating in traffic according to regulations;

p) Failing to transmit and store images from the car-mounted camera to the unit's server, failing to provide an account to access the unit's server to the competent state agency as prescribed. ;

q) Using passenger taxis without equipment to connect directly with passengers as prescribed (for vehicles registered to use billing software) or using unsecured billing software. meet regulatory requirements.

8. A fine ranging from VND 10,000,000 to VND 20,000,000 shall be imposed on units manufacturing, assembling and importing vehicle tracking devices, and units providing application software to support transport connection. load performs one of the following behaviors:

a) The unit that manufactures, assembles, and imports vehicle tracking equipment does not have personnel for each job position as prescribed;

b) The unit that manufactures, assembles, and imports the vehicle's journey monitoring device fails to report on updating or changing the device's firmware as prescribed;

c) The unit providing application software to support transport connection fails to comply with regulations on provision of application software to support transport connection; does not publish the customer complaint settlement process, does not have a system to store customer complaints according to regulations.

9. A fine ranging from VND 20,000,000 to VND 30,000,000 shall be imposed on the unit that manufactures, assembles, and imports the tracking device of a car or the unit providing the service of monitoring the journey of an automobile. I commit acts of falsifying information and data of the cruise monitoring device of the car.

10. In addition to being fined, individuals and organizations committing violations shall also be subject to the following additional sanctioning forms:

a) Committing the acts specified at Point h, Clause 2; point a, point b, point d, point dd, point e, point g, point h, point l, point o, point p, point q, point r, point s, point t clause 4; point d, point dd, point e, point g, point i, point k, point l, point m, point n, point o, point p, point q clause 6; Points e and i Clause 7 of this Article shall be deprived of the right to use badges (signboards) from 01 to 03 months (if any or already issued) for the violating vehicle;

c) Committing the acts specified at Point d, Point dd, Point i, Point m Clause 6 of this Article in case the transport business individual who is the direct driver of the vehicle is also deprived of the right to use the driver's license. vehicles from 01 month to 03 months;

Decree No. 86/2014/ND-CP issued on September 10, 2014 (replacing Decree 91/2009/ND-CP, 93/2012/ND-CP) Regulations on business and conditions for transportation business. Loading by car, the content of requirements for the installation of cruise monitoring equipment and the installation schedule for each type of vehicle is detailed in Article 14 of Decree No. 86/2014/ND-CP as follows:

Article 14. Vehicle tracking device

1. Automobiles carrying out the passenger transport business, automobiles carrying out the business of transporting goods by containers, tractors pulling trailers, semi-trailers engaged in transportation business and business cars cargo transport businesses must install cruise monitoring devices; The cruise monitoring device must ensure good technical condition and operate continuously while the vehicle is in traffic.

2. The vehicle's journey monitoring device must satisfy at least the following requirements:
a) Store and transmit information according to regulations of the Ministry of Transport;

b) Information from the vehicle's journey monitoring device is used in the state management of transport activities, operation management of the transport business unit and provided to the police and inspectorate when request.

3. For vehicles that have not been installed with a cruise monitoring device before this Decree takes effect, the installation of a cruise monitoring device shall be carried out according to the following schedule:

a) Before July 1, 2015 for taxis, trailers and semi-trailers for transportation business;

b) Before January 1, 2016 for automobiles engaged in the business of transporting goods with a designed tonnage of 10 tons or more;

c) Before July 1, 2016 for automobiles engaged in the business of transporting goods with a design tonnage of between 07 tons and under 10 tons;

d) Before January 1, 2017 for automobiles engaged in the business of transporting goods with a design tonnage of between 3.5 tons and under 07 tons;

dd) Before July 1, 2018 for automobiles engaged in the business of transporting goods with a design tonnage of less than 3.5 tons.

Decree No. 46/2016/ND-CP issued on May 26, 2016 on sanctioning of administrative violations in the field of road and railway traffic has notable contents related to monitoring equipment. The detailed itinerary is as follows:

Article 23. Penalties for drivers of passenger cars and passenger cars who violate regulations on road transport

1. A fine of between VND 100,000 and 200,000 for one of the following violations:

a) Failing to instruct passengers to stand, lie down or sit in the correct positions in the vehicle;

b) Failure to comply with regulations on turning on and off the “TAXI” light box;

c) Not wearing the driver's uniform, not wearing the driver's name tag as prescribed.

3. A fine of between VND 600,000 and VND 800,000 shall be imposed for one of the following violations:

k) Operating a taxi without using a fare meter or using a fare meter in contravention of regulations when carrying passengers;

5. A fine of between VND 1,000,000 and 2,000,000 shall be imposed for one of the following violations:

g) Operating a vehicle engaged in passenger transport business without a vehicle tracking device (for vehicles where it is required to install a device) or with a device attached but the device does not operate according to regulations.

Article 24. Penalties for drivers of trucks, tractors and similar vehicles transporting goods in violation of regulations on road transport

3. A fine ranging from VND 1,000,000 to VND 2,000,000 shall be imposed for operating a vehicle engaged in freight transport business without a vehicle tracking device (for vehicles subject to regulations requiring such equipment). device) or attach the device but the device does not operate as specified.

Article 28. Sanctions for violations against regulations on road transport and road transport support services

3. A fine ranging from VND 2,000,000 to VND 3,000,000 shall be imposed on individuals, from VND 4,000,000 to VND 6,000,000 on organizations providing transport business or transport support services that perform one of the following actions. the following violations:

d) Using a taxi to carry passengers without a “TAXI” light box or having no effect, not fixed on the roof of the vehicle as prescribed; failing to install freight meters or improperly installing freight meters; no receipt printing device connected to the prescribed freight meter.

4. A fine ranging from VND 3,000,000 to VND 4,000,000 shall be imposed on individuals, from VND 6,000,000 to VND 8,000,000 on organizations providing transport business or transport support services that perform one of the following actions. the following violations:

dd) Using a transport business vehicle that does not have a vehicle tracking device (for the form of transport business, it is required that the vehicle be equipped with a device) or attaching the device but the device does not work. not conform to the prescribed standards;

7. In addition to the application of the sanctioning form, the individual or organization that commits the violation shall also be subject to the following remedial measures:

a) Committing the acts specified at Point a, Point b, Point c, Point d, Point dd, and Point k Clause 2; Point b, Point d, Point dd, Point g Clause 3; Points c, dd, Clause 4 of this Article are required to post up, provide full information, organize periodical health checks, provide professional training for drivers and service staff on the vehicle, install light boxes. “TAXI”, toll meter, invoice printing device, vehicle tracking device in accordance with regulations;

Decree 26/2019/ND-CP detailing a number of articles and measures to implement the Law on Fisheries, including an explanation of the meaning of "fishing vessel monitoring equipment" in Clauses 5 and 6, Article 3 of Decree 26/ 2019/ND-CP & detailed regulations on management of fishing vessel monitoring system are detailed in Article 44 of Decree 26/2019/ND-CP

Article 3. Interpretation of terms

5. Fishing vessel monitoring system is a system integrated by equipment installed on fishing vessels connected to the fishing vessel monitoring data center to manage and monitor the voyages and activities of fishing vessels in different regions. sea.

6. The cruise monitoring device installed on a fishing vessel is a terminal device for receiving, storing and transmitting information related to the operation of the fishing vessel; enabled, set to transmit data to the fishing vessel monitoring data center.

Article 44. Regulations on management of fishing vessel monitoring system

1. Requirements of cruise monitoring equipment installed on fishing vessels:

a) It must be connected and synchronized with the fishing vessel monitoring system software installed at the central fishing vessel monitoring data center and 28 coastal provinces and cities;

b) Automatically transmit through the satellite information system at least 12 positions/day with a frequency of 02 hours/time the information: ship position (longitude, latitude), time (minutes/hours/day/ month/year) for equipment installed on fishing vessels with a maximum length of 24 meters or more; warn the master when the ship crosses the permitted boundary at sea.

Automatically transmit by one of the methods via satellite communication system, GSM mobile communication system, terrestrial wave communication system using MF, HF, VHF bands at least 08 locations/day with frequency of 03 hours/time the information: ship position (longitude, latitude), time (minutes/hours/day/month/year) for equipment installed on fishing vessels with maximum length from 15 meters to under 24 meters; warn the master when the ship crosses the allowable boundary at sea;

c) The error of the coordinates of the fishing vessel's position received from the GPS global positioning system displayed on the fishing vessel's journey monitoring device is not more than 500 meters, 99% reliability;

d) Each device must have an independent identification code;

dd) To ensure normal operation in the marine operating environment according to Vietnam's national standards and technical regulations.

2. Software features of the fishing vessel monitoring system at the fishing vessel monitoring data center:

a) The software at the fishing vessel monitoring data center must be compatible with Microsoft Windows, Android, and IOS operating systems; has an intuitive Vietnamese interface. Manage all information of fishing vessels equipped with cruise monitoring equipment; provide information to state management agencies at central and local levels to inspect and supervise the operation of fishing vessels; manage mining logs, combat illegal exploitation;

b) The software interface displays the ship's position, time, speed, direction of movement, alarm signal, time of latest data update, weather information, operating status of monitoring equipment. fishing vessel, sending information to the fishing vessel monitoring device;

c) Having the function of accessing, searching, making tables, reports and statistics of data according to the regulations of the Ministry of Agriculture and Rural Development on the supply, management and use of data from monitoring devices. monitor fishing vessels, create an area to manage ships and send automatic alerts when ships enter/exit the area;

d) Connecting and transmitting information with the data center of the fishing vessel monitoring equipment supplier; decentralization of use rights to organizations and individuals entitled to use fishing vessel monitoring data;

dd) The electronic map used must clearly show Vietnam's exclusive economic zone, islands and archipelagos under Vietnam's sovereignty, prohibited fishing zones, fishing ports established by competent authorities of Vietnam. Vietnam provided.

3. Management and use of fishing vessel monitoring information and data:

a) The Directorate of Fisheries uniformly manages the fishing vessel monitoring system and fishing vessel monitoring data nationwide, administers the system and decentralizes it to localities to exploit fishing vessel monitoring data, process monitoring data, and manage fishing vessel monitoring data. close to fishing vessels for fishing vessels with the largest length of 24 meters or more;

b) Departments of Agriculture and Rural Development of coastal provinces and cities manage, exploit and use provincial fishing vessel monitoring data, process fishing vessel monitoring data for large fishing vessels from 15 meters to less than 24 meters;

c) Organize the management of fishing vessels at fishing ports designated and announced by the Ministry of Agriculture and Rural Development to be allowed to exploit and use fishing vessel monitoring data from the fishing vessel monitoring system as decentralized;

d) The fishing vessel monitoring equipment supplier is responsible for updating and managing information about the ship, ship owner, fishing vessel monitoring equipment and automatically transmitting it to the fishing vessel monitoring data center in the country. Central Government and 28 coastal provinces and cities, troubleshooting signals of fishing vessel monitoring equipment provided by their units. After installing equipment on a fishing vessel, the equipment supplier must notify the Directorate of Fisheries and the Department of Agriculture and Rural Development for the management agency to inspect the installation of equipment on the fishing vessel. . Quarterly, 06-monthly, annual reports or irregularly at the request of the General Department of Fisheries, Department of Agriculture and Rural Development. Before providing equipment, the unit providing equipment for monitoring fishing vessels must report and notify the lead clamp sample to the Directorate of Fisheries for summary and public announcement;

dd) The ship owner shall declare the installation information of fishing vessel tracking device according to Form No. 01.KT Appendix IV issued with this Decree and send it to the fishing vessel monitoring equipment supplier for update on database; to pay the cost of purchase, installation, maintenance and other services to the unit providing the monitoring equipment for fishing vessels; be provided with tracking information of their fishing vessel from the Fishing Vessel Monitoring Data Center upon request.

The ship owner must install the device to monitor the fishing vessel's journey in a position to ensure the best operating state of the device, with instructions for installing the device; there is a user manual (on the board there is minimum information: 24 hour/24 hour support phone number, contact address of the unit providing monitoring equipment for fishing vessels); The captain can control the operating status of the equipment directly or through accessories. The tracking device must be fixed on board by the supplier of the lead clamping device when new installation or after repair;

e) Roadmap for installation of fishing vessel monitoring equipment: Fishing vessels with the largest length of 24 meters or more must be installed before July 1, 2019; for vessels engaged in trawling and tuna fishing with the largest length from 15 meters to less than 24 meters, must be installed before January 1, 2020; fishing vessels with the largest length from 15 meters to less than 24 meters must be installed before April 1, 2020;

g) The master must ensure that the tracking device for fishing vessels operates continuously 24 hours/24 hours from the time the fishing vessel leaves the port to the time it arrives at the port. In case the fishing vessel's tracking device is damaged, the master must use other communication devices, report the fishing vessel's position to the central fishing vessel monitoring center and 28 provinces and cities. coastal area every 06 hours and must bring the ship to the port for repair within 10 days since the tracking device of the fishing vessel is damaged;

h) Foreign fishing vessels engaged in fishing activities in Vietnam's waters must install cruise monitoring equipment to ensure compliance with technical requirements, management and use of the system and data of monitoring fishing vessels according to regulations. set forth in this Article;

i) The tracking data of fishing vessels is used as a legal basis for managing fishing vessels' operations, sanctioning administrative violations, handling fishing disputes at sea, certifying and certifying fishing vessels and fishing vessels. products from mining.

4. Data security:

a) The data stored on the server of the fishing vessel monitoring equipment supplier must not be deleted or changed during the storage period as prescribed;

b) The data transmitted between the fishing vessel monitoring device and the server of the fishing vessel monitoring equipment supplier must be encrypted to ensure the confidentiality of information during transmission; data from the server of the fishing vessel monitoring data center when transferred to other specialized agencies must be encrypted according to regulations;

c) The minimum time for storing fishing vessel monitoring data at the server of the fishing vessel monitoring data center and the fishing vessel monitoring equipment supplier is at least 36 months; all data storage and processing servers of fishing vessel monitoring equipment suppliers must be located in Vietnam;

d) The fishing vessel monitoring equipment supplier is responsible for keeping data confidential and providing accurate data; not provide fishing vessel monitoring data to other organizations or individuals without the approval of the Directorate of Fisheries.

Decree No. 42/2019/ND-CP issued on March 16, 2019 on sanctioning of administrative violations in the fisheries sector clearly stipulates the content of serious violations in fishing in article 20. Decree 42/2019/ND-CP & Violations against regulations on communication equipment, cruise monitoring equipment on fishing vessels in Article 35 of Decree 42/2019/ND-CP as follows:

Article 20. Serious violations in fishing

1. A fine ranging from VND 300,000,000 to VND 500,000,000 shall be imposed on the owner of a fishing vessel that commits one of the following violations:

a) Using a fishing vessel with the longest length from 15 meters to less than 24 meters without a fishing license or expired fishing license to exploit fish in Vietnam's waters;

b) Using a fishing vessel with a maximum length of 24 meters or more to transport aquatic products and fishery products from fishing vessels without a fishing license, expired license or to support exploration activities, searching, luring and transporting aquatic products for ships that are determined to have engaged in illegal fishing, except in force majeure cases;

c) Failing to equip a cruise monitoring device on a fishing vessel with the largest length from 15 meters to less than 24 meters as regulated;

d) Failing to maintain or disable the cruise monitoring device during operation at sea for fishing vessels with a maximum length of 24 meters or more, except in case of force majeure;

dd) Failing to keep a log of fishing, log of purchasing and transshipment of aquatic products, for fishing vessels of 24 meters or more in length;

e) Providing cruise monitoring equipment for fishermen who do not meet the technical requirements as prescribed.

2. A fine ranging from VND 500,000,000 to VND 700,000,000 shall be imposed on the owner of a fishing vessel that commits one of the following violations:

a) Using a fishing vessel with the longest length from 15 meters to less than 24 meters to fish in the waters of Vietnam without a fishing license or an expired fishing license in case of recidivism. or repeated violations;

b) Using a fishing vessel with a maximum length of 24 meters or more to transport aquatic products and fishery products from fishing vessels without a fishing license, expired license or to support exploration activities, searching, luring and transporting aquatic products for ships that are determined to commit illegal fishing acts in case of recidivism or repeated violations, except for force majeure cases;

c) Failing to equip a cruise monitoring device on a fishing vessel with the largest length from 15 meters to less than 24 meters as prescribed in case of recidivism or repeated violations;

d) Failing to maintain or disable the cruise monitoring device during operation at sea for fishing vessels with the largest length of 24 meters or more in case of recidivism or repeated violations, except case of force majeure;

dd) Failure to keep a log of fishing, log of purchasing and transshipment of aquatic products, for ships with the largest length of 24 meters or more in case of recidivism or repeated violations;

e) Concealing, forging or destroying evidences of violations of regulations on exploitation and protection of aquatic resources;

g) Failing to keep a fishing log or recording incorrectly compared to the requirements of the regional Fisheries Organization or seriously misreporting the regulations of the regional Fisheries Organization when fishing activities. aquatic products in the waters under the management of the regional Fisheries Organization;

h) Exploiting aquatic products beyond the limit licensed by the regional fisheries organization.

3. A fine ranging from VND 800,000,000 to VND 1,000,000,000 shall be imposed on fishing vessel owners committing one of the following violations:

a) Using a fishing vessel with a maximum length of 24 meters or more without a fishing license or an expired fishing license to exploit fish in Vietnam's waters;

b) Exploiting fishery products in the waters of other countries, territories or waters under the management of the regional fisheries organization without an expired license or permit, or without a written approval or approval; agreement expires;

c) Foreign fishing vessels operating in Vietnamese waters without permits or with expired permits;

d) Using stateless fishing vessels or holding the nationality of a non-member country to illegally fish in the waters under the management of the regional Fisheries Organization;

dd) Using fishing vessels to exploit aquatic products not in accordance with regulations on exploitation and protection of aquatic resources in international waters that are not under the management of the regional fisheries organization;

e) Using fishing vessels in violation of regulations on management and conservation in international waters under the management of regional fisheries organizations of which Vietnam is a member;

g) Failing to equip a cruise monitoring device on a fishing vessel with a maximum length of 24 meters or more as regulated;

h) Concealing, forging or destroying evidences of violations against regulations on exploitation and protection of aquatic resources in case of recidivism;

i) Exploiting aquatic products beyond the limit licensed by the regional fisheries organization in case of recidivism.

4. Additional sanctioning forms:

a) Confiscation of exploited and transshipped aquatic products penalties for violations specified at Points a and b, Clause 1, Points a, b and h, Clause 2, and Points a, b, c, d, dd and i, Clause 3 of this Article;

b) Confiscation of fishing vessels for violations specified at Points b, c, d, dd and e, Clause 3 of this Article;

c) Deprivation of the right to use diplomas and certificates of captains of Vietnamese fishing vessels from 06 months to 12 months, for violations specified in Clauses 1, 2 and 3 of this Article;

d) Deprivation of the right to use the fishing license from 06 to 12 months, for the violations specified at Points g, Clause 2, and Points dd, e and g, Clause 3 of this Article.

5. Remedial measures:

Forcing fishing vessel owners to pay all expenses for returning fishermen detained by foreign competent authorities and other related expenses for the violations specified at Point b, Clause 3 of this Article.

Article 35. Violations against regulations on communication equipment and cruise monitoring equipment on board fishing vessels

1. A fine ranging from VND 3,000,000 to VND 5,000,000 shall be imposed for removing the cruise monitoring device on a fishing vessel without supervision of the equipment supplier or installer.

2. A fine ranging from VND 20,000,000 to VND 30,000,000 shall be imposed for one of the following violations:

a) Failing to equip communication equipment as prescribed;

b) Failure to operate or disable the cruise monitoring device during operation at sea for fishing vessels with the largest length from 15 meters to less than 24 meters, except in case of force majeure;

c) Failure to comply with regulations in case the cruise monitoring device is damaged, except in case of force majeure;

d) Failing to report or improperly reporting on the installation of cruise monitoring equipment on fishing vessels to the management agency for inspection as prescribed;

dd) Failing to carry out lead clamping when installing cruise monitoring equipment on fishing vessels as prescribed or failing to notify the lead clamp sample to the management agency as prescribed;

e) Failing to keep the data security for monitoring fishing vessel's journey in accordance with regulations.

3. A fine ranging from VND 30,000,000 to VND 50,000,000 shall be imposed for repeat violations specified in Clause 1 and Points b, c and d, Clause 3 of this Article.

4. Additional sanctioning forms:

Deprivation of the right to use a fishing vessel captain's diploma or certificate from 3 to 6 months, for violations specified at Point b, Clause 2 and Clause 3 of this Article.

Circular No. 10/2015/TT-BGVT issued on April 15, 2015 stipulating responsibilities and handling violations in transport activities by car, including notable contents related to Responsibilities of organizations and individuals (for the use & supply of cruise monitoring equipment) in Clause 11 Article 6, Article 7, Article 8, Article 9 and Article 12 of Circular No. 10/2015/TT-BGVT details are as follows:

Article 6. Passenger and bus transport business units

Article 7. Business units of passenger transport by taxi

Article 8. Contracted passenger transport business units, tourist transport

Article 9. Cargo transport business units

11. Strictly comply with regulations on installation, management and exploitation of information from the vehicle's journey monitoring device, ensuring the following contents:

a) Install and maintain good technical condition, ensure complete, accurate and continuous transmission of required information as prescribed from the vehicle's journey monitoring device during the vehicle's participation. traffic;

b) Provide timely and accurate information from the cruise monitoring device as prescribed;

c) Systematic storage of mandatory information from the vehicle's tracking device for at least 01 year;

d) Not to use technical measures and peripheral equipment to interfere with the operation of the cruise monitoring device.

Article 12. Vehicle tracking device suppliers, service providers

1. The vehicle tracking device supplier must ensure the conditions of facilities, equipment and human resources to maintain the quality of products and services provided, and install cruise monitoring equipment. to customers in accordance with the provisions of the law.

2. The cruise monitoring service provider is responsible for:

a) Invest in and maintain equipment and software for providing and transmitting data in accordance with regulations and in accordance with the contract signed with the transport business unit;

b) Provide timely and accurate information and data from the cruise monitoring device to the competent state management agency; not correct or falsify information and data; ensure the safety and security of data of the transport business units they provide services;

c) There is an alternative plan when the vehicle's tracking device is damaged or under repair to ensure that the vehicle's data is not interrupted during the transport operation. Develop software to exploit data from cruise monitoring devices according to the provisions of National Technical Regulation QCVN 31:2014/BGTVT - National Technical Regulation on vehicle tracking devices to transport business units exploit and manage vehicles;

d) Check the stability of data transmitted from the vehicle tracking device provided by the service provider.

Circular No. 10/2015/TT-BGVT issued on April 15, 2015 stipulating responsibilities and handling violations in transport activities by car, including notable contents related to handling violations (for the use & supply of cruise monitoring equipment) in Article 21, Article 22, Article 26 of Circular No. 10/2015/TT-BGVT details as follows:

Article 21. Principles for handling violations

4. Data extracted from the vehicle's journey monitoring device is only used once to calculate the violation of the transport business unit.

Article 22. Handling of violations against transport business units

2. Suspension of route operation for 3 months for enterprises or cooperatives engaged in the business of passenger transport along fixed routes that commit violations in one of the following cases:

a) Failing to provide or provide false information required by regulations from the cruise monitoring device of the vehicle operating on the route; failing to provide username and password to access the cruise monitoring device database as prescribed;

b) Having at least 10% of the number of passenger transport vehicles on fixed routes carrying an excess of 10% to 50% of the permitted number of people or overload.

4. Revocation of 01-month badges and signboards of the violating vehicle in one of the following cases:

g) When extracting data from the journey monitoring device of each means of passenger transport on fixed routes, tourist transport, passenger transport under contract, passenger transport by bus, Passenger transport by taxi, freight transport, freight transport by container in 01 month shows that there are: 5% or more of the total number of vehicles of that vehicle operating the driver. violating the itinerary or having 05 speed violations/1000 km of the vehicle (excluding the cases of speed violations of 05 km/h or less) or having 10% of the days the vehicle is operating, the driver violates the law. violation of regulations on driving time continuously and working time of drivers during the day;

Article 26. Handling of violations against units providing cruise monitoring equipment and service providers

1. The unit providing cruise monitoring equipment, depending on the seriousness of the violation specified in Clause 1, Article 12 of this Circular, will be The competent authority shall give a written warning and must remedy it. In case of failure to remedy, it will be revoked for a definite time or permanently revoked the certificate of conformity of the cruise monitoring device."

2. The service-providing unit is warned in writing and must remedy it within a maximum of 5 days when it violates one of the provisions of Clause 2 of Article 12 of this Circular.

3. Within 01 year, from the first violation, the service provider fails to remedy as prescribed in Clause 1 of this Article within the time limit or commits any of the 03 contents specified in Clause 1, 2 of Article 12 were published on mass media channels and the portal of the Ministry of Transport, recommending transport business units not to use cruise monitoring equipment or not sign contracts to provide cruise monitoring service for violating units.

4. Within 01 year from the first violation, the service provider continues to fail to remedy the problem as prescribed in Clause 2 of this Article or violates all provisions of Article 12, then the service provider will be withdrawn. certificate of conformity according to regulations in case the service provider is also the unit that provides the tracking device.

Directive Letter No. 6240/BGTVT-KHCN issued on May 19, 2015 to upgrade cruise monitoring equipment from the old QCVN 31:2011/BGTVT regulation to the new QCVN 31:2014/BGTVT regulation. In Article 1 of Directive No. 6240/BGTVT-KHCN, the details are as follows:

1. For equipment manufactured, assembled and imported for which the Certificate of Conformity has been issued according to QCVN 31:2011/BGTVT (Old Regulation):

a) Certificates of conformity according to the old Regulations are still valid until the expiry date stated on the Certificates (re-certification procedures are not required). Accordingly, after April 15, 2015, the transport equipment (including imported equipment) with the appropriate type according to the valid Certificate is still allowed to be installed on the means of transport business provided that the equipment that must be upgraded, added features according to the provisions of the new regulation;

b) Instrumentation equipment conforming to the old Regulations and installed on the means of transport business before April 15, 2015, the vehicle owner must upgrade and supplement technical features as prescribed in the Regulations. no later than December 31, 2017;

c) The relevant agencies when implementing the addition and upgrading of infrastructure equipment according to the new regulations must have a driver's card reader; information and data on online data mining software must conform to the report form specified in Appendix B of the new regulation; there is a manual on the use of equipment on the vehicle according to regulations…

(The content of Section 1 in this official dispatch replaces the content of Section 1 in the Official Dispatch No. 1709/TCDB-VT dated April 8, 2015 of the Directorate for Roads of Vietnam)

a) Certificates of conformity according to the old Regulations are still valid until the expiry date stated on the Certificates (re-certification procedures are not required). Accordingly, after April 15, 2015, the transport equipment (including imported equipment) with the appropriate type according to the valid Certificate is still allowed to be installed on the means of transport business provided that the equipment that must be upgraded, added features according to the provisions of the new regulation;

b) Instrumentation equipment conforming to the old Regulations and installed on the means of transport business before April 15, 2015, the vehicle owner must upgrade and supplement technical features as prescribed in the Regulations. no later than December 31, 2017;

c) The relevant agencies when implementing the addition and upgrading of infrastructure equipment according to the new regulations must have a driver's card reader; information and data on online data mining software must conform to the report form specified in Appendix B of the new regulation; there is a manual on the use of equipment on the vehicle according to regulations…

(The content of Section 1 in this official dispatch replaces the content of Section 1 in the Official Dispatch No. 1709/TCDB-VT dated April 8, 2015 of the Directorate for Roads of Vietnam)

Law No. 18/2017/QH14 promulgated on November 21, 2017 on the Law on Fisheries, has provisions on the issuance of fishing licenses in Clause 2, Article 50 of Law 18/2017/QH14 in detail as follows:

Article 50. Fishery fishing licenses

2. Organizations and individuals specified in Clause 1 of this Article may be granted a fishing license when meeting the following conditions:

a) Within quotas of fishing licenses, for fishing at sea;

b) Having a fishing occupation that is not on the List of occupations banned from fishing;

c) Having a certificate of technical safety for fishing vessels, for fishing vessels subject to registration;

d) The fishing vessel has communication equipment as prescribed by the Minister of Agriculture and Rural Development;

dd) Having a cruise monitoring device for fishing vessels with a maximum length of 15 meters or more according to the Government's regulations;

e) Having a certificate of registration of fishing vessel;

g) Captains and chief engineers must have diplomas and certificates as prescribed by the Minister of Agriculture and Rural Development;

h) In case of re-issuance due to the expiration of the license, it must satisfy the conditions specified at Points b, c, d, dd, e and g of this Clause, have submitted the fishing log as prescribed, and the fishing vessel is not on the list of the list of illegal fishing vessels published by the Ministry of Agriculture and Rural Development.

Circular No. 09/2015/TT-BGTVT issued on April 15, 2015 (replacing Circular 23/2013/TT-BGTVT) Regulations on provision, management and use of data from monitoring equipment Itinerary of cars, including notable contents related to decentralization of management, exploitation and use of data from trip monitoring devices in Article 7 of Circular No. 09/2015/TT-BGTVT & Responsibilities of transport business units in Article 10 of Circular No. 09/2015/TT-BGTVT are detailed as follows:

Article 7. Decentralization of management, exploitation and use of data from cruise monitoring devicesthiết bị giám sát hành trình

1. The Directorate for Roads of Vietnam manages the information system uniformly throughout the country, compiles input data transmitted from transport business units or service providers for analysis according to the following criteria. targets:

a) Total number of violations and violations of each vehicle by day, month and year;

b) Total number of violations of the vehicle according to each violation act;

c) Total number of violations/1,000 km of each vehicle, each transport business unit and each Department of Transport;

d) Ratio of total violation kilometers/total vehicle kilometers (in %);

dd) Summarize the vehicles with the highest speeding violation;

e) Summarize transport business units, Departments of Transport with the highest total number of violations/1,000 km;

g) Percentage of drivers violating regulations on driving time continuously, working hours of drivers per day over the number of days the vehicle operates;

h) Number of times and time of not transmitting data in a month of each transport business unit, Department of Transport;

i) Summary of violations by route and at different times.

2. The Department of Transport shall exploit and manage data on license plates, vehicle tonnage (number of passengers or volume of goods allowed to be transported in traffic), name of transport business units. download and violation data on the journey, vehicle speed, continuous driving time, working time of the driver in a day of each transport business unit under the Department directly managed through the account login and password are provided to access the information system of the Directorate for Roads of Vietnam.

3. Passenger and cargo bus stations are provided with an account to log into the database of the Directorate for Roads of Vietnam to serve the management of vehicles operating at the station.

4. Transport units or authorized service providers are provided with an account to log in to the database of the Directorate for Roads of Vietnam to compare and verify the original data transmitted and the original data. handling of vehicles by the cruise monitoring service provider on the server system of the Directorate for Roads of Vietnam.

Article 10. Responsibilities of transport business units

1. Invest in and maintain hardware, software and data transmission equipment located at the unit to ensure compatibility with the data receiving software of the Directorate for Roads of Vietnam.

2. Accurate and complete transmission of data as prescribed at Point b, Clause 1, Article 4 of this Circular to the Directorate for Roads of Vietnam.

3. Ensure objectivity, accuracy and timeliness in providing data, and not modify or falsify data transmitted to the Directorate for Roads of Vietnam.

4. Arrange staff to monitor and exploit data on data mining software from cruise monitoring devices to serve the management and administration of the unit; Check the accuracy of information about license plates, vehicle tonnage (number of passengers or volume of cargo allowed to enter traffic), type of transport business, driver's full name, license number driver under the management unit.

5. Systematic archiving of mandatory information for at least 01 year.

6. Ensure data safety and security for the information system from the trip monitoring device at the unit and on the information system of the Directorate for Roads of Vietnam.

7. Handle the responsibility of managing, monitoring, exploiting and using data of relevant individuals and departments according to regulations; promptly handle drivers violating the rules and regulations of the unit.

8. The transport business unit directly implements or entrusts the service provider to perform through a legally valid contract the provisions of Clauses 1, 2, 3, 5 and 6 of this Article. .

9. Report monthly, yearly or irregularly at the request of the Department of Transport on the results of violation handling at the unit.

Circular No. 73/2014/TT-BGTVT issued on December 15, 2014 (replacing Circular 08/2011/TT-BGTVT) stipulating the promulgation of national technical regulations on traffic monitoring equipment The car's process, which contains notable contents related to responsibilities of relevant organizations and individuals in Article 3.4 of Circular 73/2014/TT-BGTVT, is detailed as follows:

3.4. Responsibilities of relevant organizations and individuals

3.4.1. Responsibilities of TBGSHT . testing organization

Comply with the provisions of Article 20 of the Law on Product and Goods Quality and other relevant laws.

Carry out the measurement and testing of TBGSHT samples according to the provisions of Appendix D of this Regulation.

Issuing a certificate or certificate of measurement and testing results to the unit manufacturing, assembling or importing the equipment on the basis of the test results of the test equipment sample meeting the provisions of this Regulation.

Participating in activities related to inspection and control testing of products in quality control of HTGS products at the request of the Ministry of Transport or the General Department of Transport.

3.4.2. Responsibilities of units manufacturing, assembling and importing equipment

Ensure conditions of facilities, equipment and human resources to maintain the quality of products, services, supply and install equipment for customers in accordance with relevant provisions of the Law on Quality of Products, Goods and Tools can:

Carry out the certification of conformity for the type of product type of equipment in accordance with the provisions of this Regulation;

Provide service, product warranty, take responsibility for product quality and ensure the operation and maintenance of equipment installed on cars during the product warranty period;

Measuring equipment and means used in production and quality control of HT equipment must be calibrated periodically according to regulations on measurement and calibration of measuring equipment;

Production and assembly units must issue production processes and control product quality, ensuring conformity with each actual processing and assembly stage;

Manufacturing and assembling units must keep records of the origin of importing or buying domestically the main components of the equipment (microprocessor chips, GPS module, GSM module, data memory);

The importing unit must keep a customs declaration file on the origin of the imported equipment; contract and address of the unit manufacturing and assembling the equipment in foreign countries for each batch of imported equipment;

The production and assembly unit must have at least 01 employee for each relevant job position (or parts processing contract) such as: hardware design, software, warranty service, care service. customer care (labor contract, certificate, training degree relevant to the job position);

Ensure the conditions for data transmission from the server connecting TBGSHT to the General Department of Red River Delta in accordance with the regulations on provision, management and use of data from the data collection equipment of cars;

Report to the General Department of Red River Delta in writing before each update, change the device's Firmware. Firmware files recorded on CDs or USB sticks are sealed by the manufacturers and importers of TBGSHT and enclosed with written reports;

Comply with the provisions of the Law on Protection of Consumer Rights, the Law on Product and Goods Quality and other relevant laws.

3.4.3. Responsibilities of owners of means of transport business

Only installed on means of transport business vehicles with types of equipment that have been certified for conformity with regulations, affixed with regulation conformity marks and goods labels according to the provisions of this Regulation.

Installing equipment on cars according to the provisions of Section 2.6 of this Regulation.

To be responsible for maintaining the operation of the transport equipment during the exploitation and operation of the means of transport they manage and use according to regulations.

Updating and supplementing technical features according to the requirements specified in this Regulation for HT equipment installed on the means of transport business in accordance with regulations.

To continue to maintain the service, please refer to the following forms to pay the most convenient service fee:

Option 1: PAY CASH – at BA GPS office

Hanoi (head office)

Address: Lot 14 Nguyen Canh Di, Dai Kim Ward, Hoang Mai District, Hanoi

Phone: 024 7300 9090 - Hotline: 1900 6464

Hai Phong

Address: Units 01- 47 Vinhomes Imperia Urban Area, D. Bach Dang, Thuong Ly Ward, Hong Bang District, City. Hai Phong

Phone: 022 5730 9595

Thanh Hoa

Address: No. 68 Hai Thuong Lan Ong, Dong Ve Ward, City. Thanh Hoa, Thanh Hoa Province

Phone: 0977 911 889 - 0918 996 989

Nghe An

Address: No. 28, Avenue VI. Lenin, Vinaconex 9 Urban Area, Nghi Phu, City. Vinh, Nghe An

Phone: 0972 186 568 - 0972 178 099

Danang

Address: No. 55 Hoa Nam 5, Hoa Minh Ward, Lien Chieu District, City. Danang

Phone: 0977 911 889 - 0916 086 588

Ho Chi Minh

Address: No. 9, Street 37, Van Phuc Urban Area, Hiep Binh Phuoc Ward, Thu Duc District, City. Ho Chi Minh City

Phone: 028 7300 9595

Option 2: TRANSFER – via BA GPS bank account

Please contact BA GPS Accounting Department for specific instructions on how to pay fees via bank

Phone: 024 7300 9595 - Hotline: 0388 334 888

Because of relating to technological services such as: consulting, installing, matching system, maintaining, etc. so that the fee relating to shipping policy, is agreed between GPS and customers before

- After receiving orders, we process information within 24 hours and response to customers about payment and delivery policy. Delivery period is usually within 3-5 days as from closing the deal time or agreed date with customers when they order. 

- In terms of delivery, we outsource delivery services so shipping fee is calculated by delivery companies. We will contact customers to confirm orders and notify about shipping fee based on location and weight of goods

- Customers who live in the provinces, buy in bulk, we will outsource shipping services of the delivery company. The delivery fee is calculated by delivery companies or according to contract agreement of 2 parties. 

- In term of valuable goods, we seal and take picture the way the goods are sealed to  send to customers. This is easy for the customers to check their goods as well as know information about expected delivery date. 

- Customers are  pleased to check the goods carefully as soon as the shippers deliver the goods. 

If there are any problems relating to quality and quantity,  customers report with shippers immediately and notify to BA GPS. We and delivery company will solve these problems quickly.

Under these circumstances, customers do not have to take any responsibility for the goods which  are not ensured quality and quantity in the delivery process. 

When ordering,  customers are pleased to fill full of information accurately for us to be easy in supplying goods and paying quickly. GPS has right to check this information and refuse undefined accounts as well as cancel unclear orders, we have no responsibility for slow orders and lost orders if customer provide wrong information.

1. Purpose and scope of usage: We may collect your information on the website www.bagps.vn as information about your website traffic, including the number of pages you view, the number of links (links) you click and other information related to the connection to the website www.bagps.vn and the information that the Web browser (Browser) you use when accessing www.bagps.vn such as: IP address, the type of browser and the language that you used, the time and the addresses that the browser accesses.

To access and use some services of BA GPS, you may be required to register with us personal information such as: Full name, phone number, email, address, ..
All declared information must ensure accuracy and legality. BA GPS will not responsible for any liability related to the law of the declared information.

2. Scope of using information

BA GPS collects and uses your personal information for the purpose of compliance and full compliance with the content of this "Privacy Policy".

Your personal information will be served for one or all of the following purposes: Customer support, Providing service-related information, Order processing & providing information services via the Website ( at your request), customer account management support; confirm and make financial transactions related to your online payments, ..

In necessar case, we may use this information to contact you directly by the forms: open letters, orders, thank you letters, sms, technical and security information.

3. Information storage time

Personal data of members will be stored until a request to cancel or self members log in and perform cancellation. Remaining in any case the personal information of members will be kept confidential on the servers of BA GPS. 

4. Commitment to protecting customers' personal information

BA GPS is committed to absolute privacy according to the privacy policy. Collection and usage of information of each member is done only with the consent of that customer unless otherwise provided by law.
Do not use, not transfer, provide or disclose to any third party about the member's personal information without consent from the member.
In the case that an information server is attacked by a hacker resulting in the loss of member's personal data, BA GPS will be responsible for reporting the incident to the investigation authorities for timely and notify to the member.

Device warranty conditions of BA GPS:
- Products within the warranty period
- Errors on machines, batteries and damage due to natural conditions, without human influence
- Products are warranted in accordance with the supplier
- You show the warranty card when warranty.
In the following cases, BA GPS will not be responsible for warranty:
- Product has expired on the warranty card or warranty card lost.
- Warranty card does not specify product code and date of purchase.
- Product codes and warranty cards do not match or cannot be determined for any reason.
- Products are scratched due to long-term use
- Products are dented, deformed due to a collision
- Customers voluntarily interfere with the product's machine or take it to another place for repair.

Cases are exchanged/ returned
- Product purchase does not like: You can return the goods when not satisfied within 1 hour after receiving the goods, BA GPS will exchange products for customers.
- Defective product - Expiry date: Please check the product before payment. In case the product is damaged during shipping, please refuse and return the product to us
- The product cannot be used immediately upon delivery: First, take the time to carefully read the user manual and make sure the product fits your needs. Please contact us immediately for assistance with returning the item
- Products not delivered according to orders: Please contact us as soon as possible, our system will check if your goods were mistakenly sent. In that case, we will replace the item you requested (when available).
Conditions for 100% refund:
- Product defect detection of manufacturer when receiving goods.
- The product is not the same as the one you ordered on our website.
Conditions of exchange / return and refund:
- Time: within 01 days after receiving the item and please contact us immediately call us at 1900 64 64 to confirm the change.
- Product regulations:
+ Return / return products must be in their original, original, original, unused, user-friendly box.
+ Warranty card (if any) and company stamps on the product are intact.
+ You bear the cost of shipping, packaging, collecting money, contact costs up to 20% of the order value.

- Subjects of application:
Customers buy products of BA GPS
Customers are using BA GPS products and need to pay an annual maintenance fee

- Payments:
Currently, BA GPS has 3 forms of payment for customers to choose from:
+ Option 1: Pay cash directly to our address
+ Method 2: Pay on delivery (COD), customers see the goods at home, pay cash for delivery staff.
+ Method 3: Transfer first. You transfer first, then we proceed to deliver goods as agreed or contract with you.
To ensure safe and successful transactions, please pay attention to the content of the transfer: Full name + product name as well as the 3-digit security on the back of the card is CVV and CVN if you use the card international debit to debit. After successful transaction, we will immediately contact you to confirm and proceed with delivery according to the agreed time.

- Note:
+ If after the agreed time we do not deliver or do not respond, you can send a complaint directly to the address of the office and claim if the delay proves to affect the business. business.
+ For customers wishing to buy in bulk for business or wholesale please contact us directly for a reasonable price policy, the payment will be made according to the contract.

In order to ensure the best service quality and avoid interruptions when you use BA GPS products, please refer to the following forms of service fee payment:

1. PAY CASH - at BA GPS office

  • Hanoi: 
    • Address: Lot 14 Nguyen Canh Di, Dai Kim Ward, Hoang Mai District, Hanoi
    • Phone: 024 7300 9090
    • Hotline: 1900 6464
  • Hai Phong
    • Address: Units 01- 47 Vinhomes Imperia Urban Area, D. Bach Dang, Thuong Ly Ward, Hong Bang District, City. Hai Phong
    • Phone: 022 5730 9595
  • Thanh Hoa
    • Address: No. 68 Hai Thuong Lan Ong, Dong Ve Ward, City. Thanh Hoa, Thanh Hoa Province
    • Phone: 0977 911 889 - 0918 996 989
  • Nghe An
    • Address: No. 28, Avenue VI. Lenin, Vinaconex 9 Urban Area, Nghi Phu, City. Vinh, Nghe An
    • Phone: 0972 186 568 - 0972 178 099
  • Danang
    • Address: No. 55 Hoa Nam 5, Hoa Minh Ward, Lien Chieu District, City. Danang
    • Phone: 0977 911 889 - 0916 086 588
  • Ho Chi Minh
    • Address: No. 9, Street 37, Van Phuc Urban Area, Hiep Binh Phuoc Ward, Thu Duc District, City. Ho Chi Minh City
    • Phone: 028 7300 9595

2. TRANSFER – via BA GPS bank account

Please contact BA GPS Accounting Department for specific instructions on how to pay fees via bank:

  • Phone: 024 7300 9595
  • Hotline: 0388 334 888